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Subject: H/V Embroidery Problems, Help needed?

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jgreen User is Offline

Posts: 2
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Rank: Newbie
Newbie

29 Mar 2010 7:35 AM	Alert
A year ago I purchased a Husqvarna Viking Diamond Embroidery Unit. A few months ago I started to use the Embroidery part of the unit and it sounds like a can with bolts rattling around. The Sulky thread breaks continuously. We've had it into the store and they will fix it. I bring it home and after a week it's right back to sounding like bolts rattling around in a can, threads breaking, some threads not hooking to the bobbin thread. We've had the machine in a number of times to the store where we bought the machine. We have complete confidence in the lady who works on the machine. Husqvarna Viking wants the machine back to fix and keep for 2-4 months!!! I think I'm threading it right. The machine will use the Robinson Anton thread quite well but still sounds like bolts in a can. Has anyone else experienced this problem, or have suggestions as to what I should do?

starwhizz777 User is Offline

Posts: 145
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Rank: Regular
Regular

29 Mar 2010 6:55 PM	Alert
Hello It would seem that this machine is in use quite often. Home machines were never meant to withstand continuous use at a ' productivity' kind of level. I know quite a few people that have eventually had machinery like that break down to the level that continuous fixes did nothing much to solve the problem. There comes a point in the life of machinery where it just can't go on or be ' fixed' anymore. I read a lot about machines being refurbished etc..and that may seem to work for some, but from my experience, these machines are never the same, and neither can they run at the same high levels of accuracy as new machines. If the co wants it for that long , then you can guess something very major is totally shot in there. Machines usually develop cumulatives small probs that suddenly expose themselves as the total breakdown. There is a lot more to owning machinery than threading.. Your only option may be to actually let HV have that machine back to fix.

Nevi www.efectpro.com Digitizing..feel the difference...

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