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Subject: Helped Needed with H/V Diamond?

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jgreen User is Offline

Posts: 2
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Rank: Newbie
Newbie

29 Mar 2010 7:29 AM	Alert
A year ago I purchased a Husqvarna Viking Diamond Embroidery Unit. A few months ago I started to use the Embroidery part of the unit and it sounds like a can with bolts rattling around. The Sulky thread breaks continuously. We've had it into the store and they will fix it. I bring it home and after a week it's right back to sounding like bolts rattling around in a can, threads breaking, some threads not hooking to the bobbin thread. We've had the machine in a number of times to the store where we bought the machine. We have complete confidence in the lady who works on the machine. Husqvarna Viking wants the machine back to fix and keep for 2-4 months!!! I think I'm threading it right. The machine will use the Robinson Anton thread quite well but still sounds like bolts in a can. Has anyone else experienced this problem, or have suggestions as to what I should do?

Lijuan User is Offline

Posts: 169
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Rank: Hooked
Hooked

15 Apr 2010 10:18 PM	Alert
Oil it A LOT. See if that helps with the sound. It may be that the moving parts aren't well lubricated and they are grinding on each other, making the noise.

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