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Subject: True Sizer

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camilne User is Offline
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01/07/2007 1:02 PM Alert 
Another Yahoo group was saying the new true sizer does not open Artista format anymore. Is that true?
basabi User is Offline
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01/08/2007 1:40 AM Alert 
Just tried and it worked with V4 down to V1 designs.

Barbara
asas User is Offline
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01/08/2007 3:01 AM Alert 
I'm facing problem in installing true sizer 2006. A dialog box appears saying that the application has failed because Resource.dll was not found. Can someone tell me what to do?
Brenden User is Offline
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01/08/2007 1:20 PM Alert 
Hi all,

The .ART format was removed from Wilcom .EMBroidery TrueSizer by request of Bernina, the proprietary owner of the .ART file format. This decision was made by Bernina and is not within Wilcom's control. Negotiations are still underway to be able to include this format at some future time.


RE installation error in TrueSizer.

Try the following:

- Restart the PC
- Disable AntiVirus (You may want to disconnet the internet while you do this.
- Re-install TrueSizer.
- Restart the PC after installing TrueSizer
- Ensure the AntiVirus software is enabled again
- Try TrueSizer!

I hope this helps.

Regards,
Brenden
delfius User is Offline
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01/09/2007 7:38 PM Alert 
No!

Actually, afaik, the new TrueSizer 2006 DOES actually OPEN artista (*.ART).

It just doesn't allow SAVE AS artista format.
Brenden User is Offline
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01/09/2007 7:40 PM Alert 
Yes sorry I should have been more specific!

TrueSizer can open, just not save .ART format. Thank you.

Regards,
Brenden
ghal29 User is Offline
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01/10/2007 10:16 AM Alert 
I'm very new here, and am not quite sure exactly what True Sizer does. Am I supposed to be able to change the size of a design and have it "redo" the number of stitches so theresizing doesn't ruin the design? Can I use True Sizer to edit out stitches so I can add my own words? I keep looking in the help topics but just feel more and more confused. I hope its not just me. :o)
G
Brenden User is Offline
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01/10/2007 10:28 AM Alert 
Hi G,

.EMBroidery TrueSizer is, first of all, a viewer for embroidery files (kinda like Adobe Acrobat). Secondly it will allow to to resize and re-process .EMB files. When you resize, it will process the stitches correctly using Wilcom's stitch processing technology. You can resize other files such as .DST, however the stitches will not reprocess.

There are no editing functions in TrueSizer which will allow you to add lettering. For this you need the Wilcom ES 21L software ( www.wilcom.com.au/es ).

I hope this makes it clear!

Regards,
Brenden
mariaadams User is Offline
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01/10/2007 10:40 PM Alert 
I can't seem to download the new version of the True Sizer from your website. When I click on the link or type the link from the email that I get, all I get it just a window with no download to click on. Please help
basabi User is Offline
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01/10/2007 11:29 PM Alert 
Hello Maria,

did you try this link: http://www.wilcom.com.au/products/products.cfm

click on the flashing button and you are directed to the embroiderystartup.com site. You must register resp. login and then you should be able to go on downloading after you filled in a form.

HTH

Barbara
carine User is Offline
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01/11/2007 12:50 AM Alert 
I register en loged in, but ik also cann't download the program.
Who can help me. What did I do wrong.
Carine
tfielstra User is Offline
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01/11/2007 12:50 AM Alert 
I am having the same problem. got email after registering and link took me to a page for truesizer with no link to download and nothing downloaded
nanou User is Offline
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01/11/2007 1:00 AM Alert 
I am having the same problem. got email after registering and link took me to a page for truesizer with no link to download and nothing downloaded
Nanou
mariaadams User is Offline
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01/11/2007 6:51 AM Alert 
I have did everything according to what the website ask for including the link above, but still nothing is working.
EMBStartUp User is Offline
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01/11/2007 10:12 AM Alert 
Hi all,

Our download server was experiencing problems last night. This has been rectified and measures put in place to ensure this will not happen again.

Please use the link in your original confirmation email and you will be able to download TrueSizer.

We apologies for this inconvenience and thank you for supporting EmbroideryStartup.com.

Regards,
Technical Services
=======================
EmbroideryStartup.com
sknyer User is Offline
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01/11/2007 11:28 PM Alert 
Foolishness there is no download target only here to there and back bl
tfielstra User is Offline
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01/12/2007 12:24 AM Alert 
Sknyer Not sure if this is whats happening to you but it did the same thing to me when I was using Opera browser. It worked when I used Internet Explorer.
sknyer User is Offline
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01/12/2007 4:41 PM Alert 
Thank you Sir, and I am very sorry for whatever written yesterday. At that time I was not able to download the file, I tried atleast 2 hourse wasting my time and internetsurfing money. Lately I got an email giving exat link and could download the file.

Thanks and once again sorry.

Now I need to know few things, We (a group) of young people are running embroidery machine of 15 heads for which we are as of now purchasing designs from market which is quite expensive and not up to satisfactory.

Now we want to develop our own designs by giving practise to one or two of our group member. For that purpose, we wish to buy designing software, On enquiry in the market, the first preference received buying Wilcom products, So please let us know the rate and training facilities or after sales support giving by you.

Please also let me know whether you have any markting source in Bombay India or Surat/Ahmedabad, Gujarat India so that we can get in touch with them for buying

Immediate reply is highly appreciated.
Brenden User is Offline
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01/12/2007 4:45 PM Alert 
Dear Skyner,

Good to hear you are up and running.

In India Wilcom deals through IIGM. You can contact them in Bombay at:

M/s. IIGM Pvt. Ltd. - Mumbai Office
166/A2, Shah & Nahar Industrial Estate,
Lower Parel, Mumbai 400 013 Toll Free Tel:
Tel: +91-22-2492-0542/2048
Fax: +91-22-2495-0422
Email: iigmbby@iigm-ltd.com
Website: www.iigm-ltd.com

They offer extensive training on both machine and software.

Regards,
Brenden
mariaadams User is Offline
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01/12/2007 11:17 PM Alert 
I just wanted to say thanks for all your help. I was able to finally download the True Sizer.
applemb User is Offline
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01/27/2007 2:51 PM Alert 
I have downloaded & installed True Sizer - no problems. But when I run it a pop-up appears in the middle of the screen directing me to the Wilcom site so that I can see the advantages of ES. There's no facility to close the pop-up and I thought that if I went to the Wilcom site and looked at the ES features the pop-up might disappear but it didn't. SO I CAN"T USE TRUE SIZER!!! What's the go Brendan?????
Brenden User is Offline
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01/29/2007 12:59 AM Alert 
Hi,

When TrueSizer loads at the bottom of the screen is a "Close" button in the popup window which becomes active after 10 seconds. If you can't see the close button it might be because your screen resolution is too low. You require 1024x768 to operate TrueSizer 2006.

Regards,
Brenden
applemb User is Offline
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01/29/2007 8:04 PM Alert 
yep screen resolution complies but still no close button - I could try a higher resolution but that would mean your recommendation is incorrect. Should I try higher res????
applemb User is Offline
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01/29/2007 8:36 PM Alert 
Tried 1152 x 864 and then I could see the close button. So something is wrong with my computer or your recommended min.screen resolution. I don't want to run at 1152 x 864 so have uninstalled TrueSizer 2006 and will use older version. Every "improvement" in software seems to be a backward step!!!! Can we still buy older versions of Wilcom ES or are we stuck with ES2006. I was about to buy ES21L but might have to wait a year or so until all the service packs have been released!!!
Brenden User is Offline
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01/29/2007 11:00 PM Alert 

Hi Applemb,

You shouldn't need a larger res. A close button should appear 10 seconds after it looks. Take a look at the attachement i inserted on this topic.

Do you see this after 10 seconds?







Regards,
Brenden
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