camilne 
Posts: 4
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| 01/07/2007 1:02 PM |
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| Another Yahoo group was saying the new true sizer does not open Artista format anymore. Is that true? |
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basabi
Posts: 76
Location: Tornesch near Hamburg, Northern Germany
Rank: Regular
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| 01/08/2007 1:40 AM |
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| Just tried and it worked with V4 down to V1 designs. |
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Barbara |
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asas
Posts: 2
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| 01/08/2007 3:01 AM |
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| I'm facing problem in installing true sizer 2006. A dialog box appears saying that the application has failed because Resource.dll was not found. Can someone tell me what to do? |
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Brenden
Posts: 94
Location: Sydney, Australia
Rank: Regular
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| 01/08/2007 1:20 PM |
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Hi all,
The .ART format was removed from Wilcom .EMBroidery TrueSizer by request of Bernina, the proprietary owner of the .ART file format. This decision was made by Bernina and is not within Wilcom's control. Negotiations are still underway to be able to include this format at some future time.
RE installation error in TrueSizer.
Try the following:
- Restart the PC
- Disable AntiVirus (You may want to disconnet the internet while you do this.
- Re-install TrueSizer.
- Restart the PC after installing TrueSizer
- Ensure the AntiVirus software is enabled again
- Try TrueSizer!
I hope this helps.
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Regards,
Brenden |
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delfius
Posts: 61
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| 01/09/2007 7:38 PM |
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No! 
Actually, afaik, the new TrueSizer 2006 DOES actually OPEN artista (*.ART).
It just doesn't allow SAVE AS artista format.
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Brenden
Posts: 94
Location: Sydney, Australia
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| 01/09/2007 7:40 PM |
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Yes sorry I should have been more specific!
TrueSizer can open, just not save .ART format. Thank you. |
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Regards,
Brenden |
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ghal29
Posts: 1
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| 01/10/2007 10:16 AM |
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I'm very new here, and am not quite sure exactly what True Sizer does. Am I supposed to be able to change the size of a design and have it "redo" the number of stitches so theresizing doesn't ruin the design? Can I use True Sizer to edit out stitches so I can add my own words? I keep looking in the help topics but just feel more and more confused. I hope its not just me. :o)
G |
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Brenden
Posts: 94
Location: Sydney, Australia
Rank: Regular
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| 01/10/2007 10:28 AM |
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Hi G,
.EMBroidery TrueSizer is, first of all, a viewer for embroidery files (kinda like Adobe Acrobat). Secondly it will allow to to resize and re-process .EMB files. When you resize, it will process the stitches correctly using Wilcom's stitch processing technology. You can resize other files such as .DST, however the stitches will not reprocess.
There are no editing functions in TrueSizer which will allow you to add lettering. For this you need the Wilcom ES 21L software ( www.wilcom.com.au/es ).
I hope this makes it clear! |
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Regards,
Brenden |
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mariaadams
Posts: 3
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| 01/10/2007 10:40 PM |
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| I can't seem to download the new version of the True Sizer from your website. When I click on the link or type the link from the email that I get, all I get it just a window with no download to click on. Please help |
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basabi
Posts: 76
Location: Tornesch near Hamburg, Northern Germany
Rank: Regular
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| 01/10/2007 11:29 PM |
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Hello Maria,
did you try this link: http://www.wilcom.com.au/products/products.cfm
click on the flashing button and you are directed to the embroiderystartup.com site. You must register resp. login and then you should be able to go on downloading after you filled in a form.
HTH |
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Barbara |
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carine
Posts: 2
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| 01/11/2007 12:50 AM |
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I register en loged in, but ik also cann't download the program.
Who can help me. What did I do wrong.
Carine |
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tfielstra
Posts: 2
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| 01/11/2007 12:50 AM |
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| I am having the same problem. got email after registering and link took me to a page for truesizer with no link to download and nothing downloaded |
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nanou
Posts: 1
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| 01/11/2007 1:00 AM |
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I am having the same problem. got email after registering and link took me to a page for truesizer with no link to download and nothing downloaded
Nanou |
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mariaadams
Posts: 3
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| 01/11/2007 6:51 AM |
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| I have did everything according to what the website ask for including the link above, but still nothing is working. |
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EMBStartUp
Posts: 73
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| 01/11/2007 10:12 AM |
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Hi all,
Our download server was experiencing problems last night. This has been rectified and measures put in place to ensure this will not happen again.
Please use the link in your original confirmation email and you will be able to download TrueSizer.
We apologies for this inconvenience and thank you for supporting EmbroideryStartup.com. |
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Regards,
Technical Services
=======================
EmbroideryStartup.com |
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sknyer
Posts: 2
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| 01/11/2007 11:28 PM |
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| Foolishness there is no download target only here to there and back bl |
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tfielstra
Posts: 2
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| 01/12/2007 12:24 AM |
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| Sknyer Not sure if this is whats happening to you but it did the same thing to me when I was using Opera browser. It worked when I used Internet Explorer. |
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sknyer
Posts: 2
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| 01/12/2007 4:41 PM |
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Thank you Sir, and I am very sorry for whatever written yesterday. At that time I was not able to download the file, I tried atleast 2 hourse wasting my time and internetsurfing money. Lately I got an email giving exat link and could download the file.
Thanks and once again sorry.
Now I need to know few things, We (a group) of young people are running embroidery machine of 15 heads for which we are as of now purchasing designs from market which is quite expensive and not up to satisfactory.
Now we want to develop our own designs by giving practise to one or two of our group member. For that purpose, we wish to buy designing software, On enquiry in the market, the first preference received buying Wilcom products, So please let us know the rate and training facilities or after sales support giving by you.
Please also let me know whether you have any markting source in Bombay India or Surat/Ahmedabad, Gujarat India so that we can get in touch with them for buying
Immediate reply is highly appreciated. |
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Brenden
Posts: 94
Location: Sydney, Australia
Rank: Regular
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| 01/12/2007 4:45 PM |
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Dear Skyner,
Good to hear you are up and running.
In India Wilcom deals through IIGM. You can contact them in Bombay at:
M/s. IIGM Pvt. Ltd. - Mumbai Office
166/A2, Shah & Nahar Industrial Estate,
Lower Parel, Mumbai 400 013 Toll Free Tel:
Tel: +91-22-2492-0542/2048
Fax: +91-22-2495-0422
Email: iigmbby@iigm-ltd.com
Website: www.iigm-ltd.com
They offer extensive training on both machine and software. |
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Regards,
Brenden |
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mariaadams
Posts: 3
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| 01/12/2007 11:17 PM |
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| I just wanted to say thanks for all your help. I was able to finally download the True Sizer. |
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applemb
Posts: 12
Location: Orange NSW Australia
Rank: Novice
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| 01/27/2007 2:51 PM |
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| I have downloaded & installed True Sizer - no problems. But when I run it a pop-up appears in the middle of the screen directing me to the Wilcom site so that I can see the advantages of ES. There's no facility to close the pop-up and I thought that if I went to the Wilcom site and looked at the ES features the pop-up might disappear but it didn't. SO I CAN"T USE TRUE SIZER!!! What's the go Brendan????? |
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Brenden
Posts: 94
Location: Sydney, Australia
Rank: Regular
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| 01/29/2007 12:59 AM |
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Hi,
When TrueSizer loads at the bottom of the screen is a "Close" button in the popup window which becomes active after 10 seconds. If you can't see the close button it might be because your screen resolution is too low. You require 1024x768 to operate TrueSizer 2006. |
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Regards,
Brenden |
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applemb
Posts: 12
Location: Orange NSW Australia
Rank: Novice
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| 01/29/2007 8:04 PM |
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| yep screen resolution complies but still no close button - I could try a higher resolution but that would mean your recommendation is incorrect. Should I try higher res???? |
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applemb
Posts: 12
Location: Orange NSW Australia
Rank: Novice
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| 01/29/2007 8:36 PM |
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| Tried 1152 x 864 and then I could see the close button. So something is wrong with my computer or your recommended min.screen resolution. I don't want to run at 1152 x 864 so have uninstalled TrueSizer 2006 and will use older version. Every "improvement" in software seems to be a backward step!!!! Can we still buy older versions of Wilcom ES or are we stuck with ES2006. I was about to buy ES21L but might have to wait a year or so until all the service packs have been released!!! |
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Brenden
Posts: 94
Location: Sydney, Australia
Rank: Regular
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| 01/29/2007 11:00 PM |
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Hi Applemb,
You shouldn't need a larger res. A close button should appear 10 seconds after it looks. Take a look at the attachement i inserted on this topic.
Do you see this after 10 seconds? |
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Regards,
Brenden |
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