morcher 
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| 02/11/2007 12:45 PM |
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| how do you download this after going to all the trouble to register? get the same page |
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Brenden
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jackiebrom
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| 02/14/2007 11:07 PM |
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| Hi, I am having the same problems. Did you actually manage to get the Truesizer in the end, because i can't find it? |
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morcher
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| 02/15/2007 5:17 AM |
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| No does not work--after I log in keep getting the same page. Did find out from an embroidery club not to bother that its like hitting a dead cow--not going to get up. Six of them tried but got the same results as I did. But I had heard that wilcom was a good program but ----------cant use the true sizer i guess i will not in vest. thanks anyways |
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Brenden
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| 02/15/2007 9:34 PM |
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| Are you receiving the email with the download instructions? |
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Regards,
Brenden |
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jackiebrom
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| 02/16/2007 2:55 AM |
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| Brendon, I have given up. I spent hours trying to get it and am now not going to bother. thanks for the tips..... |
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fortunate
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| 02/16/2007 11:42 AM |
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Jackie,
I had the same problem. I went to my desktop and changed the resolution to higher than the required, went back to the e-mail which gave me my code and clicked on to the second site, the long one, logged in, log in confirmed top right hand corner, and confirmed my e-mail. Maybe you could try , if you haven't already.
Best Regards Aurora |
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Snazzee
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| 02/16/2007 12:27 PM |
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I downloaded at the 1024 etc resolution, then went back to my usual setting.
At that time i could not close that 10 second window ( the button was too far down on the screen), but could see what was probably the TrueSizer window open behind it.
I then went back to the 1024 res, could click "close", but now I get a System Error notice and the program doesn't open.
Any thoughts?
Snazzee |
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Snazzee
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| 02/17/2007 7:11 AM |
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Never mind. Think I've got it.
Snazzee |
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morcher
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| 02/18/2007 12:24 PM |
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| yes i followed the email instructions all first. i did have along distance friend here who also tried--her husband and her were buying the wilcom digitizing software and going to a training class but are not comforable and have decide to do some more checking. They also registered and tried on therir laptop. Just no happening. To bad. |
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Brenden
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| 02/18/2007 2:22 PM |
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Hi Morcher,
Sorry to hear you are still experiencing problems. Perhaps it might be your internet security options. You could try reducing the security level just in case it is blocking the download. We have had thousands of downloads so I am confident it is not a server side issue but a local client setting or issue. |
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Regards,
Brenden |
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morcher
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| 02/18/2007 2:40 PM |
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Brenden
I lower my internet security options and that worked. Will email my friends right now.
Thank You |
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Brenden
Posts: 110
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| 02/18/2007 2:42 PM |
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Great news!!!  I am sorry I didn't think of this earlier. I guess with all this travel my brain is a little frazzled.
Make sure you restore your security settings to the level you prefer to ensure you are protected! |
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Regards,
Brenden |
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shikha_chiks
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| 03/05/2007 10:09 PM |
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how do you download this after going to all the trouble to register? get the same page
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sonikashiv
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| 03/15/2007 6:36 PM |
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| sonika sharma |
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ewokmlovely@yahoo.com
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| 09/25/2007 7:57 PM |
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I sat here for 2 hours to download the Wicom True sizer. Now what do i do? It just comes up as a title page with photo stuff on the bottom. is there another step. Do actual Wilcom employees answer these questions or is it just a bunch of lost & confused potential users sharing problems? I'd like to use this. if there is another step how do I get to it? thank You Eileen.....You don't even ask for my e-mail...what kind of help is this? |
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Brenden
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| 09/25/2007 8:18 PM |
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Hi Eileen,
You are probably looking at the splash screen which looks like the image below right?
If so, press the "Close" button that is at the bottom of the dialog and it will close........ it appears after about 10 seconds...
If you do not see this "Close" button then you are probably not running the right resolution settings required for truesizer (1024x768) which are on the download page and in this post which you should read --> http://www.embroiderystartup.com/Forums/tabid/72/forumid/12/postid/159/view/topic/Default.aspx
Lots of people monitor this forum. Your email address was added when you registered on this site............ |
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Regards,
Brenden |
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Sebastian
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| 09/26/2007 2:23 AM |
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| Thank you |
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